# Subscription and Payment

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<summary>How can I cancel my Subscription?</summary>

We are sorry to see you go! If you want to cancel your subscription go to your account>> Account settings >> cancel plan. [Learn more<br>](https://app.gitbook.com/o/qNJRL12GvtvpCOS9YWct/s/LLqoYKR4Ky4ROLUXXmnx/subscription-and-pricing/cancelling-your-subscription)When you cancel your subscription you’ll be converted to the free plan immediately, and you can just use the all free plan features.&#x20;

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<summary>When will my subscription renew?</summary>

Your subscription automatically will be renewed and be bullied each month/year on the same day you are subscribed.

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<summary>What is the Payment method?</summary>

You can make your payments safely with our secured partner [Paddle](https://paddle.com/) and all your payment data is hosted securely by Paddle. We haven't any access to this data.

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<summary><strong>What subscription plans does Premast offer?</strong></summary>

We offer Free, Pro, and Advanced plans for different needs. [See all plans](https://support.premast.com/subscription-and-pricing/understanding-different-subscription-plans)&#x20;

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<summary>Will you store my credit card information?</summary>

Rest assured that your credit card information is completely secure with our trusted payment provider [Paddle](https://paddle.com/). We do not have any access to it, as all payment data is exclusively hosted by them.

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<summary><strong>How can I change my payment information or billing details in Premast?</strong></summary>

Sure, anytime you can go to To update your billing method easily go to your account >> Account Settings>> Click on update my payment method Then choose your new payment method bank card or PayPal >> update new payment information. [Learn more](https://support.premast.com/subscription-and-pricing/update-your-payment-method)&#x20;

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<summary><strong>How much does a Premium subscription cost?</strong></summary>

The Pro plan costs $132 per year, and the Advanced plan costs $228 per year. [Learn more](https://support.premast.com/subscription-and-pricing)&#x20;

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<summary><strong>Can I switch from a monthly to an annual subscription, or vice versa?</strong></summary>

Yes, you can change your billing frequency. [Learn More ](https://support.premast.com/subscription-and-pricing/upgrade-or-downgrade-your-plan)

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<summary><strong>Is there a free trial for Premium subscriptions?</strong></summary>

Yes, you can start for free and upgrade when ready. [Create a free account](https://app.premast.com/sign-up)&#x20;

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<summary><strong>Do you offer any discounts for non-profit organizations?</strong></summary>

Currently, we do not offer discounts for non-profit organizations. However, we are always ready to support them. Please get in touch with us at <support@premast.com>&#x20;

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<summary><strong>What happens if I upgrade or downgrade my subscription plan during my billing cycle?</strong></summary>

Your billing adjusts accordingly.

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<summary><strong>What happens if I miss a payment for my subscription?</strong></summary>

We will send reminders to update your payment information and may downgrade your account if unsuccessful. For inquiries, please [contact support](https://support.premast.com/contact-support)

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<summary><strong>Is there an option for custom or enterprise pricing for larger teams or organizations?</strong></summary>

Yes, we offer custom pricing for enterprise-level needs. [Contact us](https://support.premast.com/contact-support) for more information.

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<summary><strong>How can I obtain an invoice for my subscription payment?</strong></summary>

You will receive an email after your purchase that contains your payment invoice. Our Support team also can assist you to get it. [Contact us](https://support.premast.com/contact-support) &#x20;

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<summary><strong>Do you offer a money-back guarantee for your Premium plans?</strong></summary>

We provide a 15-day money-back guarantee for annual subscriptions and a 3-day guarantee for monthly subscriptions.

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<summary><strong>Is it possible to upgrade or downgrade my subscription at any time, or are there specific renewal periods?</strong></summary>

You can upgrade or downgrade your subscription anytime; the changes take effect immediately.

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