Subscription and Payment
How can I cancel my Subscription?
We are sorry to see you go! If you want to cancel your subscription go to your account>> Account settings >> cancel plan. Learn more When you cancel your subscription you’ll be converted to the free plan immediately, and you can just use the all free plan features.
When will my subscription renew?
Your subscription automatically will be renewed and be bullied each month/year on the same day you are subscribed.
What is the Payment method?
You can make your payments safely with our secured partner Paddle and all your payment data is hosted securely by Paddle. We haven't any access to this data.
What subscription plans does Premast offer?
We offer Free, Pro, and Advanced plans for different needs. See all plans
Will you store my credit card information?
Rest assured that your credit card information is completely secure with our trusted payment provider Paddle. We do not have any access to it, as all payment data is exclusively hosted by them.
How can I change my payment information or billing details in Premast?
Sure, anytime you can go to To update your billing method easily go to your account >> Account Settings>> Click on update my payment method Then choose your new payment method bank card or PayPal >> update new payment information. Learn more
How much does a Premium subscription cost?
The Pro plan costs $132 per year, and the Advanced plan costs $228 per year. Learn more
Can I switch from a monthly to an annual subscription, or vice versa?
Yes, you can change your billing frequency. Learn More
Is there a free trial for Premium subscriptions?
Yes, you can start for free and upgrade when ready. Create a free account
Do you offer any discounts for non-profit organizations?
Currently, we do not offer discounts for non-profit organizations. However, we are always ready to support them. Please get in touch with us at support@premast.com
What happens if I upgrade or downgrade my subscription plan during my billing cycle?
Your billing adjusts accordingly.
What happens if I miss a payment for my subscription?
We will send reminders to update your payment information and may downgrade your account if unsuccessful. For inquiries, please contact support
Is there an option for custom or enterprise pricing for larger teams or organizations?
Yes, we offer custom pricing for enterprise-level needs. Contact us for more information.
How can I obtain an invoice for my subscription payment?
You will receive an email after your purchase that contains your payment invoice. Our Support team also can assist you to get it. Contact us
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