Premast Support
  • Introduction
  • About Premast Solutions
    • About us
    • The Challenge we try to solve!
    • How does Premast help?!
      • Hundreds of Ready-Made Templates
      • Easily Customizable Icons and Graphics
      • Powerful Plugin Integration with PowerPoint and Google Slides
      • Maintain Brand Consistency
      • Quickly Add Ready-Made Slides to Your Presentation
      • High-Quality Images at Your Fingertips
      • Cloud Storage for Your Presentations
  • Getting Started
    • Quick Start
    • Install the plugin
    • Navigating the Premast Dashboard
  • Account Management
    • Create a Premast Account
    • Reset & Change Password
    • Deleting Your Account
    • Updating email address or contact information
  • Using Premast's Features
    • Using Templates
    • Using Elements
    • Personal Library
    • Brand Kit
      • Create a new brand
      • Add your Brand Assets
      • Share your brand
      • Access your Brand
    • Studio (Custom Designs)
  • Using Plugin
    • Supported Versions
    • Install the Plugin
      • PowerPoint for windows ​
      • PowerPoint for Mac
      • PowerPoint Online
      • For Google Slides
  • Subscription and Pricing
    • Understanding Different Subscription Plans
    • Upgrade or Downgrade Your Plan
    • Cancelling your Subscription
    • Update your Payment method
  • Contact Support
  • Resources and Learning
  • Frequently Asked Questions (FAQ)
    • General
    • Features and Functionality
    • Account Management
    • Subscription and Payment
    • Studio
Powered by GitBook
On this page
  • How to Reach Premast Support Team
  • Joining the Premast User Community

Contact Support

PreviousUpdate your Payment methodNextResources and Learning

Last updated 1 year ago

How to Reach Premast Support Team

Here are some ways to get in touch with our support team if you need any assistance

On all our platform pages you will find the live chat icon

Please clarify what kind of assistance you require from us. Also, let us know what specific issue you need help with, so we can provide the appropriate support.

  • Leave a message

  • Report a bug

  • Share feedback

If you need further assistance, please do not hesitate to contact us via email at support@premast.com

Joining the Premast User Community

Connecting with other Premast users for insights and advice. to join our community.

Click here