# Contact Support

## How to Reach Premast Support Team

Here are some ways to get in touch with our support team if you need any assistance

On all our platform pages you will find the live chat icon 

<figure><img src="/files/M4qwczuT4QYrGtSQgcSt" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/0fzCUnAvcA5iJ2VW5KWV" alt=""><figcaption></figcaption></figure>

Please clarify what kind of assistance you require from us. Also, let us know what specific issue you need help with, so we can provide the appropriate support.

* Leave a message&#x20;
* Report a bug&#x20;
* Share feedback <br>

If you need further assistance, please do not hesitate to contact us via email at <support@premast.com>

## Joining the Premast User Community

Connecting with other Premast users for insights and advice. [Click here](https://www.facebook.com/groups/679475982455204/) to join our community.&#x20;


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.